The aim of this paper is to match BPM (see annex A for some BPM basics) and the process improvement approach used in the CMMI-SVC v1.2 .
The summary is the following:
1. understanding of BPM discipline is very beneficial for improving your CMMI processes
2. staring from “defined processes” (capability level 3) it is necessary to use BPM suite software
3. moving to higher levels requires the serious thinking about architecting of your BPM system to support your CMMI processes
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