My chapter "Liberate Your Business Potential via Actionable Patterns" in "Business Architecture Management" book. http://www.springer.com/us/book/9783319145709
All business processes within an enterprise form a complex structure. Everyone heard about hierarchical (pyramidal) structures of business processes with an enterprise.
In one extreme, it is recommended to model all business processes within an enterprise and then start to improve them (which a good deal for consultants but didn’t help to the majority of enterprises). In other extreme, it is recommended to implement many small process-automation projects.
This blogpost is about a balance between these two extremes.