LinkedIn: What is BPM?

<discussion news="What is BPM?">

http://www.linkedin.com/newsArticle?viewDiscussion=&articleID=26422661&gid=1062077

</discussion>

Agree with Ilia - terminology is needed, as well as, a BPM reference model and a few BPM reference architectures. Those (of course, commonly agreed) are the base to explain to any customer how BPM can address his/her concerns and how BPM can change his/her work for the better.

I believe this is a way to transform the current vendor-centric BPM into customer-centric BPM.

I would be happy to participate in the development of common BPM terminology (my contribution - http://improving-bpm-systems.com/terminology/business-related-terminology), BPM reference model (my contribution - http://www.osp.ru/os/2009/01/7195011/) and reference architectures.

Thanks,
AS