2009-08-25

Blog: ROI of ERP and BPM

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Generally agree with your conclusions - just a few random comments:

a) historical — workflow was originated within ERP systems to improve their flexibility; but often such a workflow is not visible. Effectively, BPM offers the externalization of workflow, so, BPM and ERP are very complimentary;

b) methodological — in the absence of an agreed reference model for BPM it is difficult to compare impact of different BPM implementations;

c) managerial — popularity of ERP is based in the long-term practices of US management to focus primary on the stock optimization. At the same time Japan was developing process-oriented practices;

d) architectural — re “Of course it’s impossible to say which way is better - a unified system from a single vendor or the integration of various \“best of breed\” systems”. I think, a network effect should be used as a guidance — moving from the former to the latter decreases efficiency and increases effectiveness. So, choose what you need now.

Thanks,
AS
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