2010-01-14

Blog: Is BPM a Dirty Word?

<discussion ref="http://www.theprocessninja.com/process/2010/01/is-bpm-a-dirty-word.html" />

Of course, BPM is a dirty word in its current (mis-)use - because BPM is a vendor-driven market - "The most important success factor of a BPM project is a selection of the right BPM tool".

Agreeing with the post and previous comments - BPM should be returned to business and must become a customer-driven market. I think, it may be done in the following sequence:
  1. BPM is discipline to use processes to manage the business (a reference BPM model is very important)
  2. BPM is a system (hence architecture is very important) to manage the full lifecycle of processes within an enterprise
  3. A BPM tool should be selected on the basis of that architecture.

Thanks,
AS
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