I found very correct that this product starts with minimalistic and very simple interface. Something like BPM in Zen style – just define tasks, find them in the inbox and perform them, but perfectly straightforward for the end-user.
Why this approach is correct? Because
- in a good tool simple things are done simple;
- the end-users start with the minimum thus with less up-front learning;
- the tool remains open for classic BPM, ACM, case management and project management (as we know that they are converging);
- more complex techniques for creation and coordination tasks can be plugged-in to the tool (e.g. a simple definition of processes is already available);
- a library of predefined process fragments or executable patterns can be added as well;
- the end-users are allowed to do that they can without traditional limitations from the IT;
Hope that the company will add quickly some functionality to simulate processes. This would simplify the understanding of BPM by the end-users.
More information about the tool will be found at http://www.effektif.com/news/effektif-launch-webinars/