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I think that BPM (discipline + tools + your enterprise system) is an enabler for evolving the business at the business pace. In a properly architected BPM system, it is easy and cheap to introduce small improvements; also the risk of big changes can be mitigated by some simulation.
I saw projects in which BPM was “eclipsing” a production system and I saw projects in which BPM is the core of a production system. The general conclusion is that the business and the IT (and sometimes a BPM vendor!) do not know yet how to use all power of BPM.
Thanks,
AS
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